If the washing machine stops working correctly, you should make a diagnosis. What have you tried so far? Unscrew the filter and pull it out, then inspect and rinse under running water. Control unit malfunctions. How to Fix It: Check that the tap is open and the hoses aren't kinked. The most common reason is that it is simply jammed. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. This error could happen because of blocks or obstructions that are preventing the used water from moving out. Click on the causes below for guidance. Error 13 or E13: Communication between U.I board and main PCB error. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. Youll need to replace it if theres damage. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Clean the pump and the filter. Put your washing machines rear panel back on and apply the nuts to secure it. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. If you detect any cracks in the drain hose, replace it. Step 4. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Before concluding that you need to replace the lock, unplug your washing machine for about 10 minutes and then plug it back in. Test it for continuity by using a multimeter. It is also necessary to check the pump with a multimeter. Tachogenerator malfunction. Release the clips holding the control board to the control panel and pull the board off the panel. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Problems with a washing machine control module. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. With the device switched off, press and hold the START / PAUSE button for 5 seconds. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. When checking the pump, I found a match that blocked the impeller. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. 7000 DualSense tailored temperature for top care. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. Get advice on your device with our brand new app. If theres damage to any parts, youll need to replace them. Thanks a lot!!! Then you can do the pump. Book online or give us a call on 0208 226 3633. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). An example of data being processed may be a unique identifier stored in a cookie. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. And also this code indicates a possible malfunction of the heating element, controller or motor of the program selector. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Switch off the machine and unplug it. Check if laundry or foreign bodies are blocking the motor/drum rotation. Check the level sensor and its wiring harness. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Remove all with a piece of wire or pour vinegar. In some cases, the display shows words or certain characters. Everything worked out! Step 3. Check whether the drains are draining satisfactorily. Check wire connection between the NTC and main PCB. Save my name, email, and website in this browser for the next time I comment. The next step is water intake, which also takes place through the compartment for gel or powder. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Disconnect the hoses from the soap dispenser assembly. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Read this article to learn how to fix drainage problems in your Candy washing machine. Step 7. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. This key is on the left. In general, we clear of garbage and gently wipe. To clean the pump, you must unscrew the cap on it and examine the impeller. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Defective fill valve. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. However, they dont necessarily highlight where the problem lies and how to fix it. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. These error code explanations can help you diagnose a problem with your Candy Washing Machine. After we set the drain mode, it drains. Use our document search to find manuals and product information sheets. (Same as Error 17 or E17 error). Check tacho connections for fault and replace them. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. 3. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Most likely a toothpick or bone from a bra. Blockage on the waste spigot / blocked plumbing. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Next, check the part using a multimeter. I got a baby scarf stuck there. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Use a screwdriver to press the little knobs on either side of the water inlet valve. Problems when draining the waste fluid. It spins counterclockwise for 16 seconds. Check the door hinges for any bends or curls. Explore Hob2Hood - The hands free hood system. Check the entire control board for faults. Use less soap powder. Cookie settings ACCEPT Candy Washing Machine Diagnostic Routine. Phoned bank holiday Monday, fixed the next day. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. 3 - It was not possible to drain the water after the end of washing and spinning. How to install a washing machine in the bathroom yourself. Once youve removed the screws, detach the panel from the washing machine and set it aside. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. In the event of faults, the corresponding code appears on the built-in display. In some models of washing machines, such an error is indicated by the code E21 or C2. The first step is to switch off the washing machine. Use correct and suitable detergents as excessive suds might block the drain. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Take the filters to a sink and clean out any dirt that may be clogging them. Safety is of major importance when performing any service or repair on any electrical appliance. E2 - Indicates a water filling issue. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Step 5. The latest content, articles & guides direct from AEG. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Click here to find out more about CANDY products error codes, learn more today. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater.
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